About JM&A Group
<p>Fidelity Warranty Services, Inc., administered by JM&A Group, offers comprehensive Vehicle Service Contracts (VSCs) designed to protect you from the high costs of unexpected mechanical repairs after your factory warranty expires. We aim to minimize the inconvenience, time, energy, and expense associated with major breakdowns, ensuring your peace of mind.</p><p>With a national network of over 6,000 authorized service centers and the option to use any licensed repair facility in the U.S. or Canada, you have the flexibility and convenience you need. Our plans are transferable, enhancing your vehicle's resale value, and we offer direct payment to authorized repair facilities so you don't have to wait for reimbursement.</p>
JM&A Vehicle Service Contracts: Comprehensive Protection for Your Vehicle
Platinum Coverage Plan
The Platinum Coverage Plan offers the 'Ultimate Peace of Mind' protection by expanding coverage to many assemblies of your vehicle, in addition to all features of Powertrain and Gold. This is an exclusionary coverage plan, meaning it covers all vehicle assemblies unless explicitly listed as an exclusion in the Vehicle Service Contract, providing the most comprehensive protection.Gold Coverage Plan
The Gold Coverage Plan includes all the features of Powertrain coverage and adds significant protection for major vehicle systems. This plan covers additional components within the Engine, Cooling system, Transmission, Drive Axle, Steering, Brakes, Air Conditioning, Front/Rear Suspension, Electrical system, and specific Hybrid/Plug-in Electric/Compressed Natural Gas/Hydrogen Components.Powertrain Coverage Plan
The Powertrain Coverage Plan provides essential protection against covered mechanical breakdowns of your vehicle's core components. This plan specifically covers the Engine, Transmission/Transaxle/Transfer Case, Drive Axle, and key Additional Hybrid/Plug-in Electric/Compressed Natural Gas/Hydrogen Components, ensuring your vehicle's fundamental systems are protected.
Available Coverages
| Component/System | Powertrain Coverage | Gold Coverage | Platinum Coverage |
|---|---|---|---|
| Engine | All internally lubricated parts, intake manifold, exhaust manifolds, balance shaft, water pump, fuel pump, diesel injection pump, diesel oil controlled fuel injectors, thermostat, oil pump, rotor housing, rotors, shims and silent shaft, all internal fasteners, nuts and bolts, turbocharger/supercharger assembly (including boost valve, boost pressure control, wastegate, recirculation and blow off valve), seals and gaskets. | All Powertrain items, plus Oil pan, valve, timing and side covers, thermostat housing, water pump pulley, engine mounts, harmonic balancer, flex plate/flywheel and ring gear. | Covers all components unless specifically excluded (Exclusionary Coverage). |
| Transmission/Transaxle/Transfer Case | All internally lubricated parts, all internal fasteners, nuts and bolts, shift cover and forks, bell housing, components within the bell housing, torque converter, external valve bodies, control units and solenoids, seals and gaskets. | All Powertrain items, plus Oil pan, detent cable, kickdown link, throttle cable, vacuum modulator, transmission mounts. | Covers all components unless specifically excluded (Exclusionary Coverage). |
| Drive Axle | All internally lubricated parts within the differential/axle housing(s), cover, 4x4 locking hubs and electric or vacuum actuator, seals and gaskets. | All Powertrain items, plus Constant velocity joints and boots, slip joint, front wheel drive axles/half-shafts and wheel bearings, u-joints, couplings, flex disc, prop shafts, center support bearings. | Covers all components unless specifically excluded (Exclusionary Coverage). |
| Cooling System | Not covered. | Radiator, mounting brackets and coolant recovery tank, fan clutch, fan blades and motor, fan shroud, heater core, transmission oil cooler, engine oil cooler. | Covers all components unless specifically excluded (Exclusionary Coverage). |
| Steering | Not covered. | Tie rods, idler and pitman arms, center/drag link, coupling and shafts, cooler lines, steering gear housing and internal parts, rack and pinion housing and internal parts, power steering pump and internal parts including reservoir, electric steering motor, power steering pump or electric steering motor mounting brackets, seals and gaskets. | Covers all components unless specifically excluded (Exclusionary Coverage). |
| Brakes | Not covered. | Compensator/proportioning valve, metering valve, calipers, wheel cylinders, backing plate, brake adjusters and brake hardware, brake pedal, pedal lever and pedal pivot, parking brake linkage/ratchet assembly and cable, anti-lock braking system component parts (including control processor/module, pump, dump valve, wheel speed sensors, solenoids, accumulator, yaw rate sensor, and pressure differential switch), master cylinder, vacuum or hydraulic brake booster assembly, hydraulic lines, hoses and fittings, brake pedal apply pin, seals and gaskets. | Covers all components unless specifically excluded (Exclusionary Coverage). Exclusions: Brake linings, brake drums and rotors, disc brake pads. |
| Air Conditioning | Not covered. | Accumulator, receiver drier, automatic temperature control programmer, clutch assembly (including coil, disc and pulley), control cables, cutoff switch, serpentine belt tensioner, bearing and pulley, condenser, compressor, evaporator, orifice/expansion valve, seals and gaskets. | Covers all components unless specifically excluded (Exclusionary Coverage). |
| Front/Rear Suspension | Not covered. | Upper and lower control arms, shafts and bushings, upper and lower ball joints, struts, wheel bearings/hubs, spindle/steering knuckle and spindle support, coil and leaf springs, seats and bushings, leaf spring shackles, track bars, links and bushings, electronic level control components (including pump, accumulator, lines, bags), stabilizer bar, links and bushings, kingpin, torsion bar, mounts and bushings, tension rods/radius arm. | Covers all components unless specifically excluded (Exclusionary Coverage). Exclusions: Shock absorbers, front-end alignment or wheel balancing (except when required in conjunction with a mechanical breakdown). |
| Electrical | Not covered. | Front and rear wiper motor, transmission and linkage, power window motor, window regulators, power seat motor, steering column multi-function switch and individual switches (for turn signal, headlamp, dimmer, wiper, washer and cruise control), clock spring/spiral cable, mirror motor switch, brake light switch, neutral safety switch, glove box light switch, courtesy light switch, cooling fan relay, air control solenoid, air regulator valve, idle air control motor, electronic ignition module, ignition coil, engine distributor (including shaft, gear, bushings and modules), electronic throttle control, gas pedal position sensor/assembly, throttle position sensor, vehicle speed sensor, manifold absolute pressure sensor, knock sensor and barometric pressure sensor, alternator, alternator mounting bracket, voltage regulator, starter motor, solenoid and drive. | Covers all components unless specifically excluded (Exclusionary Coverage). Exclusions: Light bulbs, audio/security or other systems not factory installed. |
| Hybrid/Plug-in Electric/CNG/Hydrogen Components | Electric motor/generator(s) all internal components; inverter/converter/transformer units all internal components and cover; continuously variable transmission and all internal components; power split device and all internal components; reduction/reducer box and all internal components; seals and gaskets. | All Powertrain items, plus Motor/generator belt tensioner; drive motor dampener; voltage inverter reservoir; three-phase high voltage cables; hydraulic or electric regenerative braking system; hybrid/EV/hydrogen battery (nickel-metal hydrate or lithium-ion drive propulsion battery) (including the case and mounting hardware, junction block, main battery cable, and frame wire); onboard battery charging system (including charge controller, plug in outlets, plug in cable, and trickle charger cable); electric AC compressor and motor; electric steering rack, gear, and motor; electro/hydraulic power steering pump and reservoir; hydrogen fuel cell stack; battery cooling pump; seals and gaskets. | Covers all components unless specifically excluded (Exclusionary Coverage). Exclusions: All batteries except Hybrid/EV/Hydrogen High Voltage batteries as listed under Gold Coverage. |
| Additional Features Included with all Plans | Alternate Transportation Coverage ($40/day up to 10 days), Towing Coverage ($100/breakdown), Travel Coverage ($100/day up to $500/occurrence if >100 miles from home), Fluids Coverage, Improved Resale (transferable), Financing Option, Over 6,000 Service Centers Nationwide, Toll-Free Claims Service, National Coverage, Direct Payment. | Alternate Transportation Coverage ($40/day up to 10 days), Towing Coverage ($100/breakdown), Travel Coverage ($100/day up to $500/occurrence if >100 miles from home), Fluids Coverage, Improved Resale (transferable), Financing Option, Over 6,000 Service Centers Nationwide, Toll-Free Claims Service, National Coverage, Direct Payment. | Alternate Transportation Coverage ($40/day up to 10 days), Towing Coverage ($100/breakdown), Travel Coverage ($100/day up to $500/occurrence if >100 miles from home), Fluids Coverage, Improved Resale (transferable), Financing Option, Over 6,000 Service Centers Nationwide, Toll-Free Claims Service, National Coverage, Direct Payment. |
| General Exclusions/Limitations (applies to all plans) | Will not pay or reimburse for mechanical breakdowns caused by misuse, abuse, negligence (including the negligence of any repair facility), improper towing, lack of maintenance of the failed covered part, contamination, damage as the result of continued operation with an overheat condition, lack of coolant or lubricants, lack of oil viscosity, sludge, restricted oil flow, salt, rust and rust damage, environmental damage or chemicals. No payment or reimbursement for the correction of oil consumption, repair of worn rings, or any repairs for reduction in engine efficiency that must be performed on your vehicle when a Mechanical Breakdown has not occurred. | ||
Cancellation & Transfer
Cancellation
Details regarding the full cancellation policy are not explicitly provided in this brochure. Please refer to your specific Vehicle Service Contract for complete terms and conditions regarding cancellation, including any applicable fees or refund policies.
Transfer
Each Vehicle Service Contract plan is fully transferable to a subsequent owner. This feature can significantly enhance the resale value and appeal of your vehicle to potential buyers, as the new owner can continue to benefit from the remaining coverage.
Available in States
AL
AK
AZ
AR
CA
CO
CT
DE
FL
GA
HI
ID
IL
IN
IA
KS
KY
LA
ME
MD
MA
MI
MN
MS
MO
MT
NE
NV
NH
NJ
NM
NY
NC
ND
OH
OK
OR
PA
RI
SC
SD
TN
TX
UT
VT
VA
WA
WV
WI
WY
Frequently Asked Questions
What is a Vehicle Service Contract (VSC)?
A Vehicle Service Contract (VSC) is an optional agreement that helps protect you from the financial burden of unexpected mechanical repairs after your manufacturer's warranty expires. It covers specific components and systems of your vehicle for a chosen term and mileage.
What are the available coverage levels?
We offer three distinct coverage levels: Powertrain Coverage, Gold Coverage, and Platinum Coverage. Powertrain covers essential components like the engine, transmission, and drive axle. Gold expands upon Powertrain to include steering, brakes, air conditioning, and electrical systems. Platinum provides exclusionary coverage, covering all vehicle assemblies unless specifically excluded in the contract, offering the most comprehensive protection.
Are there mileage or age limits for coverage?
Yes, coverage can be purchased for vehicles up to 120,000 miles. The availability of specific coverage levels may be limited based on your vehicle's age, mileage, make, and model.
What additional benefits are included with a VSC?
All our VSC plans include valuable additional features such as Alternate Transportation Coverage, Towing Coverage, Travel Coverage, Fluids Coverage, and Improved Resale through transferability. You also benefit from a national network of over 6,000 service centers, toll-free claims service, and direct payment options to authorized repair facilities.
Where can I get my vehicle repaired?
You can choose to have your vehicle serviced at any of the over 6,000 authorized service centers nationwide or any licensed repair facility in the U.S., its territories or possessions, or Canada.
Is the VSC transferable if I sell my car?
Yes, all our Vehicle Service Contract plans are fully transferable to a subsequent owner. This can add significant value and appeal when you decide to sell your vehicle.
What is not covered by the Vehicle Service Contract?
The contract does not cover mechanical breakdowns caused by misuse, abuse, negligence, improper towing, lack of maintenance, contamination, or damage from continued operation with an overheat condition. Specific exclusions apply to each coverage level; for example, Platinum coverage excludes items like brake linings, tires, and all batteries (except specific hybrid/EV batteries). For a complete list of exclusions, please refer to your service contract.
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